For technical support for our products, please visit our Support pages first. Contacting us via our website is the best way to get support.

Our postal address is:
KennettNet Software Ltd.,
Innovation Centre,
College Lane,
Hatfield,
Hertfordshire,
AL10 9AB

For technical advice concerning any of our software, the website or store please e-mail us at: support@kennettnet.co.uk, or consult our knowledgebase located at: http://kb.kennettnet.co.uk.

If you wish to speak to us on the phone, our numbers are:

• UK: +44 (0)208 133 9922
• USA: +1 (208) 639-9927
• Skype: kennettnetsupport

Our lines are open between 10am and 4:30pm (3pm on Fridays) UK time. This roughly equates to:

• USA Eastern: 5am - 11:30am (10am on Fridays)
• USA Pacific: 2am - 8:30am (7am on Fridays)

If you call out of hours, please leave a message on our answering machine. However, due to time differences we will only call you back if you specifically request us to do so and tell us where you live - we don't want to wake you up at 5am!